Vice President for Business and Finance

July 7, 1999

Mr. Chris Bee
Account Manager
Planet Communications, Inc.
PO Box 214
Howell, MI 48844

Dear Chris:

I want to once again thank you for saving my new employer valuable dollars in its telephone cost. Not only did you aid us in negotiating a sizeable Ameritech rate reduction, but you also assisted us in setting a near-term direction that has served the University well.

Your review, follow-up, and assistance in taking corrective action were extremely valuable as we downsized our Telecommunications Department.

As I have noted before, your honesty, professional conduct, and "soft sell" approach is so refreshing in an industry that does not share your fine reputation. I trust we will have many more years of outstanding joint ventures in these fast-changing times.

Thanks again for your past and future efforts on behalf of the University of Detroit Mercy and myself.

Sincerely,

Dale S. Tucker
Vice President for Businesses and Finance

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